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created and created_at for SHIFTS can have very different timestamps but seem to have the same meaning

We rely heavily on your SHIFTS GET endpoint to be the source for one of our ETL processes. We are having issues with the created_at property being much newer than the created property timestamp. The assumption is that these should be the same value no matter what, but as we go back historically (specifically starting on 2018-06-01) the created_at properties timestamp is always '2018-06-02 16:05:22.000' and the created properties timestamp can be as much as two years earlier.

Mobile SDK

Do you provide an sdk for ios, android or react native?

Raising the API Limit

Hi there,

Does your API provide with some sort of socket that would allow us to watch for specific events?

Our client is using your software,

Very unreliable API

Thank you for the reply Aleksandar,

Very unreliable API

Your servers are down again and I no one is answering me.

Are your server down?

I can't seem to be able to reach your API. Are the servers down?

Error 404 on all the endpoints

I'm receiving 404 errors on all the endpoints. How do I fix this?

Generating a non-expiring token

Is there a way to generate a non-expiring token? It's a bit tedious to refresh the token

Loading Data from Amazon Connect for Demand Based Forcasting

Hi, can you please outline how humanity can ingest activitiy feeds e.g. queue/call activity metrics from Amazon Connect into humanity for demand based scheduling and forecasting. Is it via API and if so what is the appropriate methods, do you have a batch upload option