Discussions

Ask a Question

Authenticating using REST - keep on getting the web page and not json

This code we're using in Python 3.6 will not give us any json or token, just the html of the api web page as the content of the response:

availability.available module ignores the date parameter

The availability.available module ignores the start_date parameter and returns the user's next date with Future Availability set. For example, I set the start_date to April 28, 2018 and data for April 15th was returned.

ANSWERED

How to get the timesheet details of disabled employee

I tried using the payroll.reports and reports.timesheets methods to get the timesheet details. But they do not give you the timesheets for diabled employees. Am I missing some parameter? Or is there another method which will give me this data?

ANSWERED

Unable to login using the API

I am trying to access the API using Google Sheets. I keep getting the below error on login -->
"status":2,"data":"Invalid API key - App must be granted a valid key by Humanity", "error":"missing api key : ","token":null" for login

PHP Authentication not working

Hi,

Shift Requests by Employee

The v1.0 schedule.shiftrequests method doesn't have a field for the employee.

Open Shifts by employee

I'm attempting to use schedule.shifts with mode:open to get a list of all upcoming, open shifts.

how to get only published shifts ?

Is it possible to filter between published and unpublished shifts in schedules.shifts get call?

Upload traffic counts for staff planning

It appears you can estimate staffing levels if you have traffic counts by store by hours.

Compatible with Zendesk?

Is the API compatible with Zendesk and are they any special limitations or formatting required on the Zendesk side? We have had our share of trial and error working with Zendesk and I'd like to avoid going down another rabbit hole. Thank you for your help.