Discussions

Hey Team, I am able to query for timesheets data under

Hi there,
I am raise this discuss to sort out our concerns on the API v2. It's appreciated for your help in advance.

Hello! I would like to understand how an API connection with Zendesk would work. Do you know what information it would provide via Humanity?

Here's what I'm trying to do:
We have users in different regions who need to create their own shifts via a survey we've setup. Ideally, they'd be able to submit the start/end times in their own timezone and we'd be able to create the shifts that match in their timezone. Currently, those in other regions are having to convert their time to the timezone of the API user it would seem? I've tried setting the location parameter thinking it would go off of the default timezone for that location, but that doesn't seem to be the case. I was wondering how I could take the raw reported times from the users and make the call that creates the shifts in their time, without having to do any timezone conversions.

I need to make sure I handle all possible status codes and I'm unable to locate all values for status codes on query returns. The ones I've identified appear to be the following:

Hi

Hi! I'm writing an API client for Humanity and noticed that in the GET Shifts endpoint in the API Reference the fields "location.lat" and "location.lon" are always set to empty objects, but in the GET Shift for a specific Shift I do get those values back. Also, I'd like to get "skill_requirement" in GET Shifts too.

Do you have a link to the API reference somewhere, please?

My data architect has told me to use this API call to get the data that we need for our project. The only problem, is i have to literally make thousands of calls to do the data backfill.

Is there a way to get a list of all the schedules using the v2 API? v1 is pretty rough, I'd prefer not to have to implement that as well.